Privacy Policy

1. Information We Collect

We may collect and process the following categories of personal information:

• Identifying Information: Name, email address, phone number

• Billing Information: Payment details submitted via third-party invoicing and payment platforms

• User-Provided Content: Information voluntarily submitted via contact or inquiry forms

• Usage Data: IP address, browser type, operating system, referral source, pages viewed, and the dates/times of interactions

• Tracking Technologies: Cookies and similar tracking tools used to monitor Site activity and improve functionality

2. Methods of Data Collection

Personal information may be collected through the following means:

• Directly from you when submitting forms on the Site

• When scheduling meetings via Google Calendar

• Through the use of cookies and analytics tools integrated with the Site

• Via third-party platforms such as Squarespace (website hosting), Harvest (invoicing), and payment processors (Stripe, PayPal, ACH)

3. Use of Personal Information

We process your personal information for the following purposes:

• To respond to general inquiries and contact requests

• To administer and manage client relationships, including onboarding and project communication

• To process invoices and receive payment for services

• To send promotional or informational communications, where permitted by law

We do not use personal information for automated decision-making or profiling.

4. Legal Basis for Processing (For EEA Visitors)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate business interests, provided they do not override your rights

5. Disclosure to Third Parties

We do not sell, rent, or otherwise disclose personal information to third parties for their direct marketing purposes.

We may share your information with service providers who assist in operating our business, including but not limited to:

• Squarespace (website hosting)

• Google (email and calendar services)

• Harvest (invoicing and time tracking)

• Stripe, PayPal, and ACH (payment processors)

These third parties are contractually obligated to maintain the confidentiality of your data and to use it solely for the purposes specified by us.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, tax, or accounting requirements.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. By using the Site, you consent to the use of cookies in accordance with your browser preferences. You may disable cookies through your browser settings, though some features of the Site may not function properly.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your jurisdiction, including the United States. By using this Site, you acknowledge and agree to such transfers.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your personal data

• Object to or restrict certain types of processing

• Withdraw consent at any time (where consent was the basis for processing)

• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at the address listed below.

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Your continued use of the Site constitutes acceptance of any changes.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Katie Rou Design
Email: katieroudesign@gmail.com
Website: www.katieroudesign.com
Location: Arizona, United States